Privacy Policy

Last updated: September 17, 2024

Joe Schock Coaching & Mentoring ("we," "our," or "us") operates the website https://joeschock.com. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website and related services.

1. Information We Collect

We collect personal information directly from you when you:

  • Sign up for email newsletters or opt-in to receive marketing communications.

  • Make purchases for our services or products using payment gateways like Stripe.

  • Contact us via forms on our website.

The types of information we collect include:

  • Personal Identifiers: Name, email address, phone number, and mailing address.

  • Payment Information: When purchasing services or products, your payment details (such as credit card information) are processed by Stripe. We do not store this information. You can find Stripe’s privacy policy here.

  • Communication Information: Records of your interactions with us (e.g., through email or our website).

  • Usage Data: Information collected via cookies or similar tracking technologies such as IP address, browser type, and browsing behavior.

2. How We Use Your Information

We use your information to:

  • Provide you with coaching and mentoring services.

  • Send marketing emails and newsletters (with your consent).

  • Process payments for services and products.

  • Improve and personalize your experience on our website.

  • Comply with legal obligations and enforce our terms.

3. Legal Bases for Processing (GDPR Compliance)

We process your information under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for specific purposes, such as receiving marketing emails.

  • Contract: The processing is necessary for a contract you have with us (e.g., when you purchase services or products).

  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, unless your data protection interests override those interests.

  • Legal Obligation: To comply with legal and regulatory obligations.

4. Sharing Your Information

We may share your information with:

  • AgileCRM: For email marketing services. You can find their privacy policy here.

  • Stripe: For payment processing. You can find their privacy policy here.

  • Third parties when required by law, such as in response to a legal request or to protect the rights and safety of Joe Schock Coaching & Mentoring.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. For example, we keep financial records for as long as required for tax purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze traffic, improve user experience, and offer personalized content. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

7. Your Rights (GDPR, CCPA, CalOPPA)

You have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request corrections to inaccurate or incomplete personal data.

  • Right to Erasure: You can request that we delete your personal data.

  • Right to Object: You can object to the processing of your personal data for marketing purposes.

  • Right to Opt-Out of Sale (CCPA): You can opt-out of the sale of your personal data if applicable.

  • Right to Non-Discrimination: You will not receive any discriminatory treatment for exercising your privacy rights.

To exercise your rights, contact us at [privacy@joeschock.com].

8. Do Not Track Signals (CalOPPA)

Our website does not respond to "Do Not Track" signals. You can manage cookies and tracking technologies through your browser settings.

9. Child Privacy (COPPA)

We do not knowingly collect or solicit personal information from children under the age of 13. If you believe that we may have collected information from a child under 13, please contact us, and we will take steps to delete such information.

10. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and notify users where required by law. Please review the policy periodically for updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:

Joe Schock Coaching & Mentoring
1359 Rose Avenue,
Los Angeles, CA 90291,
Email: joe@joeschock.com